Help
Frequently Asked Questions
Everything you need to know about CalledItMate. Still stuck? Head to the Help section and start a thread - it goes straight to Denveloper.
Last updated:
Getting Started
What is CalledItMate?
Is it free to play?
How do I sign up?
Is there a mobile app?
Predictions & Points
How do predictions work?
What is a goalscorer prediction?
What if I pick a goalscorer and he doesn't start?
Do own goals count for goalscorer predictions?
Do I get free goalscorer picks?
How is the first goalscorer bonus calculated (double & triple)?
| His goal | Multiplier | Forward (base 20) |
|---|---|---|
| 1st (opener) | ×1 | 20 |
| 2nd (brace) | ×3 | 60 |
| 3rd (hat-trick) | ×7 | 140 |
What is the Weekly Boost and when does it reset?
What is a prediction streak and how does it work?
What is the CalledItMate wheel?
A free weekly spin, on the Awards page. One spin every 7 days, and every spin wins something - there are no blanks on it.
What's on there:
50 points · 100 points · reset your weekly share reward · reset your weekly x3 boost · reset today's correct score picks · reset today's goalscorer picks · reset today's next team picks · reset today's picks on every market at once · reset your season streak cap · £10 cash.
Points land on your total straight away. The resets arrive as awards and sit on the Awards page until you use them, so you can save one for a day it actually helps - but they expire after 7 days, so don't sit on them forever.
During the final week of a season the points prizes come off the wheel, same as the share reward, so a spin can't swing the title race. The perks all stay in.
The £10 is real. It's also extremely rare - if you land it, message support in the Help section and we'll sort it out.
Everything the wheel has ever given you is listed underneath it, so you can always check back.
Do I get anything for sharing a pick?
Yes - 100 points for sharing a pick. It doesn't have to be a winner, so share your call before kick-off if you fancy it.
It's once per rolling 7 days, not once per share. Share as often as you like; the points just won't come round again until the week is up. You'll see the +100 on the Share Your Call button whenever it's actually available to you, so you never have to guess.
One exception: points are paused during the final week of a season. Sharing still works, it just doesn't pay - that keeps the run-in to the cash prizes clean.
What is a correct score prediction?
What is Next Team to Score?
Why is there a short delay before my live pick counts?
When do I get my points?
Can I predict after kick-off?
What happens if a match is postponed or abandoned?
Removing Picks
Can I remove a pick after I've placed it?
Why does someone else have far more pending predictions than me?
Because the daily limit caps how many picks you place per day, not how many can sit pending at once. There are a few ways a big stack builds up:
Stacking future matches. The most common one. Someone using their allowance every day on fixtures weeks out will have dozens of open predictions, while someone who only plays today's games has a handful. Same allowance, different habit.
Bonus matches are free. Picks on them never touch your daily limit, so a player working through the bonus matches can place plenty more without using anything up.
Same-day picks can be swapped. Remove a pick you placed today and it returns to today's allowance to spend elsewhere, so someone active can work through more of the card. (Picks from earlier days can't be removed - only changed.)
Awards. Winning Reset Daily wipes the picks you've used that day and hands you a full set back.
None of it is an unfair advantage - everybody gets the same allowance every single day.
Can I only remove picks I placed today?
Yes. Anything you placed today can be removed right up until the match kicks off, and the daily pick goes straight back for you to use on something else.
Older picks can't be removed. That pick was charged to the day you placed it, so handing the slot back today would be creating a pick out of nothing - and if everyone did it on repeat, the daily limit would stop meaning anything.
You can still change an older pick though, any time before kick-off - pick a different scoreline, a different scorer, whatever. Changing never costs you another pick.
So: same day, remove it or change it. Older, change it.
I removed a pick from a match weeks away - where did my pick go?
It goes onto today's allowance.
A pick is charged to the day you place it. So if you banked a pick on a match three weeks out, that pick came out of that day's eight, and that day is long gone. Removing it used to give you nothing back today, which looked broken even though the sums were right.
Now every pick you remove is worth one extra pick today, on the same market, no matter when you originally placed it.
Those extra picks expire at midnight UK time. They do not roll over - use them the same day or you lose them.
One exception: removing a pick from a bonus match gives you nothing, because picks on bonus matches never used your allowance in the first place.
Not seeing the pick back yet? Your counter should update the moment you remove it, but if it still shows you as maxed out, pull to refresh or reload the page and it'll be there. The pick is already back on your account either way - it's only the number on screen that can lag.
Bonus Matches & Awards
What is a bonus match?
A match became a bonus match after I'd already picked it - am I out of pocket?
No, you're made whole automatically, and you'll get a notification telling you so.
Picks: the moment a match becomes a bonus match, every pick already on it stops using your daily limit - so those slots come straight back. Anything you placed on an earlier day is added to today's allowance instead, and expires at midnight UK time.
Weekly boost: if you'd spent your boost on that match, you get it back to use somewhere else. Boosts can't be used on bonus matches, so leaving yours stuck on one wouldn't be fair.
Why can't I use my weekly boost on some matches?
How do match leaderboards work?
What if several people tie at the top of a match leaderboard?
It depends what the match is offering.
A points multiplier goes to everyone who ties. There's no split and nobody misses out - if four of you finish level, all four get the multiplier.
A perk (Reset Boost, Minus Opp, Reset Daily, Mystery) is shared by two players if two tie. But if three or more finish level, the perk is void and nobody gets it - a single perk can't be split sensibly across a crowd.
What are Awards and how do they work?
Awards are perks you win by topping a match leaderboard. They don't fire straight away - they land in your Awards page and you choose when to spend them.
Reset Boost - hands your weekly boost straight back, so you can use it again the same week.
Reset Daily - wipes the picks you've used today. Full set back, on every market.
Minus Opp - takes a set number of points off any other player on the season leaderboard. You pick the target.
Mystery - you find out when you open it. It resolves at random to one of the three above, never to a points bonus.
Awards don't last forever - the expiry is on the card, so spend them before then.
Leaderboard & Seasons
How does the leaderboard work?
What is a season?
Why can't I predict on some upcoming matches yet?
Is there a minimum predictions requirement to qualify for prizes?
Someone has fewer wins than me but is above me - how?
Because the leaderboard ranks points, not wins. Your win/loss record isn't the currency - it's just a tally.
Markets pay differently. A correct score is worth far more than next team to score, and a goalkeeper scoring pays more than a forward. A few big calls beats a pile of small ones every time.
And plenty of points have nothing to do with wins at all:
the weekly x3 boost · bonus matches with multiplied points · topping a match leaderboard · Awards · daily streak bonuses · sharing a pick · the weekly wheel · the signup bonus.
So two players with the exact same number of wins can be hundreds of points apart, and someone with fewer wins can sit well above you.
Which is why trying to work your position out mathematically from wins and losses won't come out right - there are too many moving parts feeding the total. Your points breakdown is on your profile if you want to see exactly where yours came from.
What happens if two players finish level on points?
Can I see my own prediction history?
Prizes & Payments
What prizes can I win?
Will there ever be bigger prize pools?
Yes - that's the plan.
In the future there will be an option to play for money: paid-entry leaderboards you can join for a small fee. Every entry feeds the pot, so those boards will carry much bigger prize pools than the free leaderboard can support on its own.
They'll be completely optional and will run alongside the free leaderboard, not instead of it. The free game stays free, keeps its own prizes, and you never have to pay to compete.
There's no date on it yet. Until then, everything here is free and the prize money comes straight out of Denver's own pocket.
How are the monthly season winners paid?
Do some matches have their own leaderboard or prize?
Where does the prize money come from?
Do I have to stake any money?
The Platform
Which leagues are covered?
Who built CalledItMate?
Will CalledItMate stay free?
I found a bug or have a suggestion. How do I get in touch?
Ready to play?
Free to join. Points hit the second the game proves you right.