Help
Frequently Asked Questions
Everything you need to know about CalledItMate. Still stuck? Head to the Help section and start a thread - it goes straight to Denveloper.
Last updated:
Getting Started
What is CalledItMate?
Is it free to play?
How do I sign up?
Is there a mobile app?
Predictions & Points
How do predictions work?
What is a correct score prediction?
What is a goalscorer prediction?
What if I pick a goalscorer and he doesn't start?
Do own goals count for goalscorer predictions?
Do I get free goalscorer picks?
How is the goalscorer brace & hat-trick bonus calculated (double & triple)?
| His goal | Multiplier | Forward (base 20) |
|---|---|---|
| 1st (opener) | ×1 | 20 |
| 2nd (brace) | ×2 | 40 |
| 3rd (hat-trick) | ×3 | 60 |
What is Next Team to Score?
Why is there a short delay before my live pick counts?
When do I get my points?
Can I predict after kick-off?
What happens if a match is postponed or abandoned?
Daily Limits & Removing Picks
How many picks can I make a day?
Each market has its own daily allowance: 8 Correct Score picks a day, and 12 a day on each other market. It resets at midnight UK time.
Picks that never use it: every pick on a bonus match (featured matches and matches with a match leaderboard), every pick on the match you put a Free Match award on, and free goalscorer picks after you call a match's first goalscorer.
Getting picks back: removing a pick you placed today hands it straight back, and the Reset Daily, Reset Correct Score, Reset Goalscorer and Reset Next Team awards give you a fresh allowance.
Can I remove a pick after I've placed it?
Can I only remove picks I placed today?
Yes. Anything you placed today can be removed right up until the match kicks off, and the daily pick goes straight back for you to use on something else.
Older picks can't be removed. That pick was charged to the day you placed it, so handing the slot back today would be creating a pick out of nothing - and if everyone did it on repeat, the daily limit would stop meaning anything.
You can still change an older pick though, any time before kick-off - pick a different scoreline, a different scorer, whatever. Changing never costs you another pick.
So: same day, remove it or change it. Older, change it.
Can I remove a pick I placed on a match weeks away?
Only on the day you placed it.
A pick is charged to the day you place it. Remove it that same day and the slot comes straight back for something else.
From the next day on, it can't be removed. That day's allowance is gone, so handing the pick back today would be creating one out of nothing - and people could bank picks all week and spend them on one Saturday.
You can still change it any time before kick-off - different scoreline, different scorer, whatever. Changing never costs you another pick.
Removing a pick from a bonus match, or from the match you used a Free Match on, gives you nothing back, because those picks never used your allowance in the first place.
Removed one today and your counter hasn't moved? Pull to refresh or reload the page. The slot is already back on your account - it's only the number on screen that can lag.
Why does someone else have far more pending predictions than me?
Because the daily limit caps how many picks you place per day, not how many can sit pending at once. There are a few ways a big stack builds up:
Stacking future matches. The most common one. Someone using their allowance every day on fixtures weeks out will have dozens of open predictions, while someone who only plays today's games has a handful. Same allowance, different habit.
Bonus matches and Free Matches are free. Picks on them never touch your daily limit, so a player working through the bonus matches can place plenty more without using anything up.
Same-day picks can be swapped. Remove a pick you placed today and it returns to today's allowance to spend elsewhere, so someone active can work through more of the card. (Picks from earlier days can't be removed - only changed.)
Awards. Reset Daily and the single-market resets hand a full day's allowance back.
None of it is an unfair advantage - everybody gets the same allowance every single day.
Boosts, Streaks & the Wheel
What is the Weekly Boost and when does it reset?
- After kick-off - it has to be set before the match starts.
- On a bonus match (featured, boosted points or a match leaderboard prize) - those already carry something extra. If a match becomes a bonus match after you've boosted it, your boost comes back automatically and you get a notification.
- On a match that already has your Specific Match Multiplier, the 10× award or a Free Match on it. One boost or award per match.
- On the odd match we can't run our live safety checks on. The boost just won't go on - pick another match and it's still yours.
- Open any match that hasn't kicked off yet.
- Tap Activate Boost.
- Your correct score and first goalscorer picks on that match now earn triple points.
What is a prediction streak and how does it work?
What is the CalledItMate wheel?
A free spin every week, on the Awards page. It resets for everyone at the same moment - Tuesday, 00:00 UK time - not seven days after your last spin. And every spin wins something - there are no blanks on it.
What's on it50 points · 100 points · Reset Boost · Reset Correct Score · Reset Goalscorer · Reset Next Team · Reset Daily (every market at once) · Reset Streak Cap · £10 cash
Points land on your total and this season's leaderboard straight away. Everything else arrives as an award on your Awards page, so you can save it for a day it actually helps - but wheel awards expire after 7 days. The £10 is the exception: it never expires, but you need to contact support within 5 days. It's real, and it's extremely rare.
Free SpinsTopping a match leaderboard can win you a Free Spin - an extra spin on top of your weekly one. The wheel always uses your weekly spin first and only uses a Free Spin once that's gone. A Free Spin lasts 24 hours.
Everything the wheel has ever given you is listed underneath it, so you can always check back.
How to use it- Go to your Awards page.
- Tap Spin on the wheel at the top.
- If you win an award, it appears on the same page for you to use.
Bonus Matches
What is a bonus match?
A match became a bonus match after I'd already picked it - am I out of pocket?
No, you're made whole automatically, and you'll get a notification telling you so.
Picks: the moment a match becomes a bonus match, every pick already on it stops using your daily limit - so those slots come straight back. Anything you placed on an earlier day is added to today's allowance instead, and expires at midnight UK time.
Weekly Boost and Specific Match Multiplier: if you'd put either on that match, you get it back to use somewhere else. Neither can be used on bonus matches, so leaving yours stuck on one wouldn't be fair.
Free Match: it would do nothing on a match that's already free, so it comes back too, as long as it hasn't passed its deadline.
Match Leaderboards
What is a match leaderboard?
A match leaderboard is a leaderboard for one match only. Everyone who predicts on that match is on it, ranked by the points they score on that match alone, across every market. Points from other matches, streaks, the wheel and anything else don't count toward it.
Whoever finishes top wins the prize that match is offering - it's shown on the match page before kick-off ("Winner gets..."), so you always know what you're playing for.
The points you score on the match still count toward your season total as normal. The match leaderboard prize is on top of that. And every pick on a match with a match leaderboard is free - it never uses your daily limit.
How do I find matches with a match leaderboard?
Two ways. The Special Bonus page lists every match with a special bonus on it right now, including every match leaderboard and what it pays. And on the match page itself, the match leaderboard is shown with what the winner gets, before kick-off.
How to use it- Open the Special Bonus page (the banner on the matches list takes you there).
- Pick a match and open it.
- Make your picks on that match - that's all it takes to be on its leaderboard.
How do I win a match leaderboard?
Score the most points on that match. That's it.
The board settles automatically a few minutes after full time, once every pick on the match has been graded. If anything is still being graded it waits and tries again, so late decisions are counted before a winner is picked. Whoever is top at that moment wins.
You need at least 1 point - if nobody scored any points on the match, nobody wins and the prize is void.
If you win an award you get a notification and it's waiting on your Awards page. A points multiplier prize needs nothing from you - it's added to your points automatically.
What can I win on a match leaderboard?
Each match leaderboard offers one prize, shown on the match page before kick-off. It can be:
- A points multiplier - your points from that match are multiplied (for example ×3). Added automatically when the board settles, nothing to use.
- Specific Match Multiplier - make one match of your choice pay X times on correct score and goalscorer.
- Free Match - one match where your picks don't count toward your daily limits.
- Free Spin - an extra spin of the wheel.
- Reset Boost - your weekly boost back.
- Reset Daily - today's pick allowance back on every market.
- Minus Opp - take points off a rival on the season leaderboard.
- Mystery Award - Reset Boost, Minus Opp or Reset Daily, picked at random.
- Cash Prize - real money.
Everything except the points multiplier is an award that lands on your Awards page for you to use - each one is explained in the Awards section below.
What if several people tie at the top of a match leaderboard?
It depends on the prize. Joint winners each get the full prize - it's never split.
- Points multiplier: everyone tied at the top gets it, however many of you there are.
- Specific Match Multiplier: up to 2 joint winners. If 3 or more tie, it's void and nobody gets it.
- Everything else (Reset Boost, Reset Daily, Minus Opp, Mystery Award, Free Spin, Free Match, Cash Prize): up to 3 joint winners. If 4 or more tie, it's void.
So tie for a £10 cash prize with one other player and you both get £10. Tied winners of a Mystery Award all get the same perk.
What does it mean when a match leaderboard prize is void?
Do picks on a match with a match leaderboard use my daily limit?
Awards
What are Awards and where do I find them?
Awards are prizes you hold and use when it suits you. They come from three places: topping a match leaderboard, the weekly wheel, and long prediction streaks.
Every award you win lands on your Awards page, and a celebration pops up on screen when you win one. Nothing fires by itself - you choose when to use each one. (The only exception is a Free Spin, which the wheel uses for you.)
Most awards expire, and each card shows exactly how long you have left. You'll get a reminder when one is close to running out. Cash prizes and Streak Paydays never expire. Used and expired awards stay listed further down the page so you can always check back.
How to use it- Open Awards from the menu.
- Find the award's card - it shows what it does and how long you have.
- Follow that award's steps below.
Can I use more than one boost or award on the same match?
No - one per match. Only ONE of these can go on any one match:
- your Weekly Boost
- a Specific Match Multiplier
- the 10× award
- a Free Match
As soon as one of them is on a match, the others aren't offered on that match any more, and if you try anyway it's refused - nothing is used up. Put them on different matches instead.
It's one per match for you, not for everyone - other players can still use theirs on the same match.
How to use it- Pick the match you want to use your best one on.
- Use it there.
- Open a different match to use the next one.
What is the Specific Match Multiplier award?
An X× Specific Match Multiplier (for example 5×) makes your correct score pick and every goalscorer pick on ONE match of your choice score X times the points. The X is shown on the card. It covers picks you'd already made on that match as well as the ones you make after.
How you get itTop a match leaderboard that's offering it. It can be shared by 2 joint winners at most - if 3 or more tie, it's void and nobody gets it.
How long you haveUse it before the end of the season you won it in. The card shows the exact deadline.
The rules- Any match that hasn't kicked off yet, as long as it's in the current season. Matches in a later season can't take picks yet, so they can't take this either.
- Not on bonus or featured matches - those are already worth extra.
- One per match: only ONE of your Weekly Boost, a Specific Match Multiplier, the 10x award or a Free Match can go on any one match. Once one is on a match, the others aren't offered there and won't go on - use them on a different match.
- Once it's on a match it can't be moved.
- If that match later becomes a bonus match, it's handed back to you automatically with a notification, so you can use it on another match.
- On the odd match we can't run our live safety checks on, it won't go on. Pick another match - your award is still yours.
- Go to today's matches (Pick a match on the award's card takes you there).
- Open any match that hasn't kicked off yet.
- On the orange Specific Match Multiplier bar at the top, tap Use.
- Make your correct score and goalscorer picks on that match - they now pay X times.
What is the Free Match award?
A Free Match makes your picks on ONE match of your choice stop counting toward your daily limits - on every market, including picks you've already made there, which hand their slots straight back.
How you get itTop a match leaderboard that's offering it. Up to 3 joint winners each get one - if 4 or more tie, it's void.
How long you haveUse it before the end of the season you won it in. The card shows the exact deadline.
The rules- Any match that hasn't kicked off yet, as long as it's in the current season.
- Not on a match whose picks already don't count - featured and bonus matches, matches with a match leaderboard, or postponed matches - because it would do nothing there.
- One per match: only ONE of your Weekly Boost, a Specific Match Multiplier, the 10x award or a Free Match can go on any one match. Once one is on a match, the others aren't offered there and won't go on - use them on a different match.
- Once it's on a match it can't be moved.
- If that match later becomes a bonus match or gets postponed, it's handed back to you automatically with a notification (as long as it hasn't passed its deadline), so you can use it on another match.
- Go to today's matches (Pick a match on the award's card takes you there).
- Open any match that hasn't kicked off yet.
- On the blue Free Match bar at the top, tap Make this a Free Match.
- Pick away - nothing you place on that match counts toward your daily limits.
What is the Free Spin award?
A Free Spin is one extra spin of the wheel, on top of your weekly one. Every spin wins something, same as your weekly spin.
How you get itTop a match leaderboard that's offering it. Up to 3 joint winners each get one - if 4 or more tie, it's void.
How long you have24 hours from when you win it.
The rules- The wheel always uses your weekly spin first, and only uses a Free Spin once that's gone - so it's never wasted while your weekly spin is still there.
- Haven't had this week's spin yet? Spin twice: the first is your weekly spin, the second uses the Free Spin.
- Go to your Awards page (Spin the wheel on the award's card takes you straight to it).
- Tap Spin on the wheel at the top.
- If you'd already had this week's spin, that spin used your Free Spin. If you hadn't, tap Spin again to use it - within 24 hours of winning it.
What is the Reset Boost award?
Reset Boost gives you your weekly 3× boost back after you've used it, so you can put a second boost on another match in the same week.
How you get itTop a match leaderboard that's offering it (a Mystery Award can turn into one too), or land it on the weekly wheel.
How long you haveFrom a match leaderboard or Mystery Award, it runs out at the end of the week - Monday 00:00 UK time, when weekly boosts reset. From the wheel you have 7 days. The card shows your exact time left.
The rules- It only works once you've already used this week's boost - while your weekly boost is unused there's nothing to give back, so the button stays off.
- Once you tap Use, the extra boost stays on your account until you spend it. Your normal weekly boost is always used before it.
- The boost it gives you follows the normal Weekly Boost rules: 3× on your correct score and first goalscorer picks, set before kick-off, not on bonus matches, and not on a match that already has a multiplier.
- Use your weekly boost on a match first.
- Go to your Awards page and tap Use Reset Boost.
- Open any match that hasn't kicked off and tap Activate Boost.
What is the Reset Daily award?
Reset Daily resets today's pick count on every market, so you get your full daily allowance back. The picks you've already made stay exactly as they are.
How you get itTop a match leaderboard that's offering it (a Mystery Award can turn into one too), or land it on the weekly wheel.
How long you haveFrom a match leaderboard or Mystery Award, it runs out at midnight UK time on the day you win it - it resets a day, so it dies with that day. From the wheel you have 7 days. The card shows your exact time left.
The rules- It puts you on exactly a full day's allowance. Any extra picks you'd been handed back for today (from removing older picks, say) are folded into it, not added on top.
- Your allowance resets at midnight UK time anyway, so use it on a day you've actually run out of picks.
- Go to your Awards page and tap Use Reset Daily.
- Go and make more picks - your counters are back to a full day on every market.
What is the Minus Opp award?
Minus Opp takes points off another player on the current season leaderboard - the one that pays cash. How many points is shown on the card.
How you get itTop a match leaderboard that's offering it, or open a Mystery Award that turns into one. It isn't on the wheel.
How long you have24 hours from when you win it.
The rules- You pick the target. It can't be you, and they need points on this season's leaderboard.
- Each player can only be hit by one Minus Opp per season. Anyone already hit won't show up in the list until next season.
- It can't take anyone below zero - if they have fewer points than the award is worth, they drop to zero.
- The points come off their season total and their all-time total, and they're told it was you.
- Go to your Awards page and tap Pick a target.
- Search for the player and tap their name.
- Tap Yes, do it. The points come off straight away.
What is the Mystery Award?
A Mystery Award is one of three perks picked at random: Reset Boost, Minus Opp or Reset Daily. You find out which when you open it. It's never points or cash.
How you get itTop a match leaderboard that's offering a Mystery Award. Up to 3 joint winners each get one (4 or more ties voids it), and tied winners all get the same perk.
How long you haveThe clock starts when you win it, not when you open it, and it's the clock of whatever it turns into: Minus Opp gives you 24 hours, Reset Daily runs to midnight UK time that day, and Reset Boost runs to the end of the week (Monday 00:00 UK). Open it straight away so you don't get caught out.
The rules- Once it's open it is exactly the award it turned into, with that award's rules.
- Go to your Awards page and tap Open it.
- It turns into the real award - follow that award's own steps to use it.
What is the Cash Prize award, and how is it paid?
A Cash Prize is real money for topping a match leaderboard that's offering one. The amount is on the card.
How you get itTop a match leaderboard that's offering cash. Up to 3 joint winners each get the full amount - it isn't split. If 4 or more tie, it's void.
How long you haveThe card never expires, but contact support within 5 days of winning so we can sort your payment.
The rules- It isn't paid automatically or instantly. We arrange the payment with you by hand once you get in touch.
- Go to your Awards page and tap Use on the cash card - that tells us you're claiming it.
- Within 5 days of winning, open the Help section and start a thread saying you won a match leaderboard cash prize, and on which match.
- We'll reply in that thread and sort the payment with you.
What is the Reset Correct Score award?
Reset Correct Score resets today's Correct Score pick count, so you get your full daily Correct Score allowance back (8 picks). Other markets aren't touched, and the picks you've already made stay.
How you get itLand it on the weekly wheel.
How long you have7 days from when you win it.
The rules- It puts you on exactly a full day's Correct Score allowance - any extra Correct Score picks you'd been handed back for today are folded in, not added on top.
- Save it for a day you've actually run out of Correct Score picks.
- Go to your Awards page and tap Use Reset Correct Score.
- Go and make more Correct Score picks.
What is the Reset Goalscorer award?
Reset Goalscorer resets today's Goalscorer pick count, so you get your full daily Goalscorer allowance back (12 picks). Other markets aren't touched, and the picks you've already made stay.
How you get itLand it on the weekly wheel.
How long you have7 days from when you win it.
The rules- It puts you on exactly a full day's Goalscorer allowance - any extra Goalscorer picks you'd been handed back for today are folded in, not added on top.
- Save it for a day you've actually run out of Goalscorer picks.
- Go to your Awards page and tap Use Reset Goalscorer.
- Go and make more Goalscorer picks.
What is the Reset Next Team award?
Reset Next Team resets today's Next Team to Score pick count, so you get your full daily Next Team allowance back (12 picks). Other markets aren't touched, and the picks you've already made stay.
How you get itLand it on the weekly wheel.
How long you have7 days from when you win it.
The rules- It puts you on exactly a full day's Next Team allowance - any extra Next Team picks you'd been handed back for today are folded in, not added on top.
- Save it for a day you've actually run out of Next Team picks.
- Go to your Awards page and tap Use Reset Next Team.
- Go and make more Next Team to Score picks.
What is the Reset Streak Cap award?
Reset Streak Cap gives you a fresh streak allowance toward this season's leaderboard. Your daily streak bonus only counts toward the season (cash) leaderboard up to a cap each season (750 by default) - after that it only grows your all-time total. This award restarts that count from zero, so your next daily bonuses count toward the season again, up to a full cap. The streak bonuses you've already had stay.
How you get itLand it on the weekly wheel.
How long you have7 days from when you win it.
The rules- It's worth the most once you've hit this season's cap, or are close to it.
- Go to your Awards page and tap Use Reset Streak Cap.
- Keep your streak going - from your next daily bonus, it counts toward the season leaderboard again.
What is the £10 Cash award from the wheel?
£10 of real money, won on the wheel. It's the rarest thing on it.
How you get itLand it on the weekly wheel.
How long you haveThe card never expires, but contact support within 5 days of winning so we can sort your payment.
The rules- It isn't paid automatically. We arrange the payment with you by hand once you get in touch.
- Go to your Awards page and tap Use £10 Cash - that tells us you're claiming it.
- Within 5 days of winning, open the Help section and start a thread saying you won £10 on the wheel.
- We'll reply in that thread and sort the payment with you.
What about the 50 and 100 point prizes on the wheel?
They aren't really awards - the points land on your total the moment you spin, and count toward this season's leaderboard too. There's nothing to use and nothing to expire.
How you get itLand 50 or 100 points on the weekly wheel.
How long you haveNothing expires - the points are yours as soon as you spin.
How to use it- Spin the wheel on your Awards page.
- That's it - the points are added straight away.
What is the Streak Payday award?
Streak Payday puts bonus points straight onto the current season leaderboard - the one that wins cash - and onto your all-time total.
How you get itReach a 25-day prediction streak (worth 50 points), a 50-day streak (125 points) or a 100-day streak (250 points). Each is a separate award, so going from day 1 to day 100 earns all three. Lose your streak and build it back up, and you earn them again.
How long you haveIt never expires.
The rules- TUESDAYS ONLY (UK time) - the day a new season opens - so the points go in right at the start of a season.
- You choose which season, but only one Streak Payday per season. Holding more than one? The rest wait for later seasons' Tuesdays.
- On any other day the card shows why it's locked and when you can use it.
- Wait for a Tuesday (UK time).
- Go to your Awards page and tap Use Streak Payday.
- The points land on this season's leaderboard straight away.
Leaderboard & Seasons
How does the leaderboard work?
What is a season?
Why can't I predict on some upcoming matches yet?
Is there a minimum predictions requirement to qualify for prizes?
Someone has fewer wins than me but is above me - how?
Because the leaderboard ranks points, not wins. Your win/loss record isn't the currency - it's just a tally.
Calls pay differently. A correct score is worth far more than most other calls, and a goalkeeper scoring pays more than a forward. A few big calls beats a pile of small ones every time.
And plenty of points have nothing to do with wins at all:
the Weekly Boost · bonus matches with multiplied points · topping a match leaderboard · awards · daily streak bonuses · sharing a pick · the weekly wheel · the signup bonus.
So two players with the exact same number of wins can be hundreds of points apart, and someone with fewer wins can sit well above you.
Which is why trying to work your position out mathematically from wins and losses won't come out right - there are too many moving parts feeding the total. Your points breakdown is on your profile if you want to see exactly where yours came from.
What happens if two players finish level on points?
Can I see my own prediction history?
Prizes & Payments
Does CalledItMate really pay out?
Yes. This is Denver, the guy who built it.
CalledItMate isn't an anonymous company hiding behind a logo. My name and my face are all over this site, I go live on camera doing football watchalongs, and I've spent five years building this community in public. I wouldn't put myself out there like that if I didn't pay.
Every season's winners are paid directly by me, by PayPal, bank transfer or crypto, within 7 days of the season closing. That week is me checking every point so the final table is right before any money goes out. The running total paid out to players is on the Prizes page.
If you ever think something's off, message me through the Help section and I'll sort it personally.
What prizes can I win?
Will there ever be bigger prize pools?
Yes - that's the plan.
In the future there will be an option to play for money: paid-entry leaderboards you can join for a small fee. Every entry feeds the pot, so those boards will carry much bigger prize pools than the free leaderboard can support on its own.
They'll be completely optional and will run alongside the free leaderboard, not instead of it. The free game stays free, keeps its own prizes, and you never have to pay to compete.
There's no date on it yet. Until then, everything here is free and the prize money comes straight out of Denver's own pocket.
How are the weekly season winners paid?
Where does the prize money come from?
Do I have to stake any money?
The Platform
Which leagues are covered?
Who built CalledItMate?
Will CalledItMate stay free?
I found a bug or have a suggestion. How do I get in touch?
Ready to play?
Free to join. Points hit the second the game proves you right.